Service & Parts Support Associate

Steve Moyer Subaru•Leesport, PA

1d•Onsite

About The Position

Looking for a great entry into the Auto Dealership service world? Have an interest in cars? Looking for a place to start a life-long career? Steve Moyer Subaru is currently seeking an energetic individual to fill a roll as a Service & Parts Support Associate. This role is for someone who would be a versatile, cross-trained team member who supports both the service and parts departments to ensure efficient daily operations and an exceptional customer experience. This role flexes between multiple responsibilities including Express Service Advisor, Parts Associate, and Service Lane Porter/Car Washer based on business needs. Key Responsibilities Express Service Advisor Duties Greet customers promptly in the service lane and provide a professional, friendly first impression Write up basic maintenance services (oil changes, tire rotations, etc.) Clearly communicate recommended services, timelines, and pricing Coordinate with technicians to ensure efficient workflow Keep customers informed on vehicle status and estimated completion times Close out repair orders and review services performed with customers Parts Associate Duties Assist technicians and with parts lookups and fulfillment Accurately pick, stage, and distribute parts for service jobs Maintain organization and cleanliness of the parts department Assist with inventory control, stocking, and returns Support retail and wholesale parts customers as needed Service Lane Porter / Car Washer Duties Greet customers in the service drive and direct traffic efficiently Move vehicles safely throughout the dealership and service lot Wash and valet vehicles for delivery to customers Maintain cleanliness and organization of the service lane Qualifications High school diploma or equivalent preferred Previous automotive dealership experience is a plus, but not required Strong customer service and communication skills Ability to multitask and adapt to changing priorities throughout the day Valid driver’s license with clean driving record Ability to operate both manual and automatic vehicles preferred Skills & Attributes Team-oriented with a positive attitude Strong attention to detail and sense of urgency Willingness to learn multiple roles and grow within the organization Dependable, punctual, and flexible with scheduling Comfortable working in both indoor and outdoor environments Work Environment & Schedule Flexible schedule including Saturdays as needed Role will rotate between service drive, parts department, and lot operations based on daily needs Physical activity required, including standing, walking, and lifting up to 50 lbs What we Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Equal Opportunity Employer: Moyer Auto Group is an equal opportunity employer and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

High school diploma or equivalent preferred
Previous automotive dealership experience is a plus, but not required
Strong customer service and communication skills
Ability to multitask and adapt to changing priorities throughout the day
Valid driver’s license with clean driving record
Ability to operate both manual and automatic vehicles preferred
Team-oriented with a positive attitude
Strong attention to detail and sense of urgency
Willingness to learn multiple roles and grow within the organization
Dependable, punctual, and flexible with scheduling
Comfortable working in both indoor and outdoor environments
Flexible schedule including Saturdays as needed
Role will rotate between service drive, parts department, and lot operations based on daily needs
Physical activity required, including standing, walking, and lifting up to 50 lbs

Nice To Haves

Previous automotive dealership experience is a plus, but not required
Ability to operate both manual and automatic vehicles preferred

Responsibilities

Greet customers promptly in the service lane and provide a professional, friendly first impression
Write up basic maintenance services (oil changes, tire rotations, etc.)
Clearly communicate recommended services, timelines, and pricing
Coordinate with technicians to ensure efficient workflow
Keep customers informed on vehicle status and estimated completion times
Close out repair orders and review services performed with customers
Assist technicians and with parts lookups and fulfillment
Accurately pick, stage, and distribute parts for service jobs
Maintain organization and cleanliness of the parts department
Assist with inventory control, stocking, and returns
Support retail and wholesale parts customers as needed
Greet customers in the service drive and direct traffic efficiently
Move vehicles safely throughout the dealership and service lot
Wash and valet vehicles for delivery to customers
Maintain cleanliness and organization of the service lane