Service Ambassador - Part Time - The Levande
About The Position
The Service Ambassador is the first point of contact for residents, visitors, and team members, helping ensure a welcoming, seamless, and supportive experience. The position manages communications, assists with daily community operations, and upholds safety protocols while fostering an environment reflecting Vivie’s values of hospitality and care. This is a part-time, hourly, non-exempt role scheduled for 35 hours per pay period. Scheduled days are 8 a.m. to 3:30 p.m. The position is in the Administration department, involves no travel, and has no supervisory responsibilities. Leadership is received from the Executive Director or Administrator.
Requirements
- Ability to work independently and handle multiple tasks efficiently.
- Strong problem-solving skills and ability to think critically in difficult situations.
- Proficiency in computer systems for record-keeping, communication, and security monitoring.
- Ability to pass a state-mandated background check.
- Physical capability to perform all essential job functions.
- Ability to read, write, and speak English to communicate effectively with residents, team members, and visitors.
Responsibilities
- Greet and assist residents, guests, vendors, and team members, providing a welcoming and professional experience.
- Answer and direct calls, monitor security cameras, and alert staff to safety concerns or alarms.
- Update resident information, maintain records and logs, and assist with mail and package deliveries.
- Provide concierge-style support to residents and guests while maintaining confidentiality.
- Follow emergency protocols, support search efforts for missing residents, and adhere to security policies.
- Perform other duties as assigned.
Benefits
- Competitive pay with employer-matched retirement and pay-on-demand.
- Comprehensive health and wellbeing benefits.
- Generous paid time off and paid holidays.
- Career growth opportunities with scholarships, training, and professional development.
- Work-life benefits and modern technology.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
