Hyundai Service Advisor
About The Position
Kendall Auto Group is seeking a Service Advisor to join the Kendal Hyundai of Boise Service team. This role is crucial in serving clients and ensuring customer satisfaction within a fast-paced service department. The Service Advisor acts as the primary point of contact for customers in the service department, aiming to build lifelong customer relationships. The ideal candidate will possess strong customer service skills, time management abilities, a strong work ethic, and excellent communication skills, with the capacity to make prioritized recommendations for vehicle repairs and maintenance.
Requirements
- High level customer service experience.
- Demonstrated time management skills.
- Strong work ethics.
- Strong communication skills.
- Ability to make recommendations and prioritize items in order of importance for customers.
- Knowledge of automobile repair and maintenance.
- 2 years of service writing experience in a dealership or independent shop.
- A valid driver's license.
- A good driving record.
Nice To Haves
- Specific brand experience (preference given).
Responsibilities
- Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
- Verifying that work performed and diagnosed by technicians was done properly.
- Researching vehicle history to make educated recommendations.
- Inputting and maintaining customer information.
- Completing work tasks in an efficient and organized manner.
- Using telephone, email, and chat systems to communicate with customers throughout the day.
- Scheduling service appointments.
Benefits
- Competitive pay plan with no cap on earnings.
- Annual wages range from $60,000-$100,000.
- Substantial bonus program.
- Career path development opportunities.
- Competitive paid time off and paid personal leave.
- Shop Manager on-site for assistance.
- Fair dispatching and teamwork environment.
- Large loyal customer base.
- Experienced and loyal service technicians.
- Clean/Safe shop with the equipment needed.
- Discounts on parts, service and vehicle purchases for you and your immediate family.
- Medical, Dental and Vision insurance.
- Paid Life insurance.
- 401(k) plan with Fidelity.
- Accident and Illness supplemental plans.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
