Service Advisor | Heritage Honda Parkville
MileOne Autogroup•Parkville, MD
•Onsite
About The Position
Heritage Honda Parkville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy automotive Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Requirements
- Prior experience in automotive service writing, preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Responsibilities
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success-driven work environment
- Training and mentoring opportunities
- health and financial benefits
- training and mentoring
- Employee Purchase Program
- the MileOne Support Fund: by Employees, for Employees
- the NextMile Scholarship Program
- an Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
