Blaine Brothers- Trailer Shop Service Advisor
About The Position
Blaine Brothers Family of Companies is seeking a 1st shift Service Advisor for their Trailer Shop in Blaine, MN. This role involves the day-to-day supervision of shift operations and technicians. The ideal candidate will have mechanical aptitude, be detail-oriented, willing to assist where needed, possess strong computer skills, and have a great work ethic. The company is a Minnesota-based, family-owned business that has been recognized as a "Star Tribune's Top Workplaces" for six consecutive years. They foster a work environment where employees work hard, play hard, and take pride in their work.
Requirements
- Repair and shop operation knowledge with a strong technical aptitude
- Strong communication skills – both verbally and written
- Ability to train technicians at varying levels of experience, skillset and learning styles
- Able to receive feedback on operations from peers, subordinates and manager and respond in a productive and constructive manner with a focus on solutions
- Strong problem-solving skills
- Excellent customer service skills
- Strong computer skills – knowledge of Karmak, a plus
- Exceptional organizational skills and ability to multitask
- Honesty and Respect
- Fits with company values: Values people, Gives people with strengths the opportunity to exercise them, Doesn't treat lack of success as failure, Is very affirming and brings out the best in others, Values and gives high quality, Works hard, Sees opportunities and integrates with existing business, Is a good communicator, Is humble, Assumes responsibility for actions and commitments, Attends to details, Attends to operations, Is competitive.
Nice To Haves
- Knowledge of Karmak
Responsibilities
- Provide leadership and direction to the technicians
- Evaluate technician’s skillset and provide training as needed.
- Assist technicians in locating parts / job related issues
- Schedule shift work
- Call in customer repairs and approvals / unit updates
- Organize shift with parts to pick up and vehicles for repair
- Create, estimate (if needed) and invoice repair orders in a timely manner
- Related activities that promote the goals of the Organization.
Benefits
- Industry leading pay and benefits
- Paid weekly
- Overtime opportunities
- PTO rollover
- $50,000 life insurance policy gifted to all FT employees
- 401k with a company match
- Career advancement programs
- Awesome company events
- HUGE tech referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
