BLAINE BROTHERS- TRAILER SHOP SERVICE ADVISOR
About The Position
Blaine Brothers Family of Companies is seeking a 1st shift Service Advisor for their Trailer Shop in Blaine, MN. This role involves the day-to-day supervision of shift operations and technicians. The ideal candidate will possess mechanical aptitude, be detail-oriented, willing to assist where needed, have strong computer skills, and a great work ethic. The company is a Minnesota-based, family-owned business that has been recognized as a "Star Tribune's Top Workplaces" for six consecutive years. They foster a work environment where employees work hard, play hard, and take pride in their work.
Requirements
- Repair and shop operation knowledge with a strong technical aptitude
- Strong communication skills – both verbally and written
- Ability to train technicians at varying levels of experience, skillset and learning styles
- Able to receive feedback on operations from peers, subordinates and manager and respond in a productive and constructive manner with a focus on solutions
- Strong problem-solving skills
- Excellent customer service skills
- Strong computer skills – knowledge of Karmak, a plus
- Exceptional organizational skills and ability to multitask
- Honesty and Respect
- Values people
- Gives people with strengths the opportunity to exercise them
- Doesn't treat lack of success as failure
- Is very affirming and brings out the best in others
- Values and gives high quality
- Works hard
- Sees opportunities and integrates with existing business
- Is a good communicator
- Is humble
- Assumes responsibility for actions and commitments
- Attends to details
- Attends to operations
- Is competitive
Nice To Haves
- Knowledge of Karmak
Responsibilities
- Provide leadership and direction to the technicians
- Evaluate technician’s skillset and provide training as needed.
- Assist technicians in locating parts / job related issues
- Schedule shift work
- Call in customer repairs and approvals / unit updates
- Organize shift with parts to pick up and vehicles for repair
- Create, estimate (if needed) and invoice repair orders in a timely manner
- Related activities that promote the goals of the Organization.
Benefits
- Industry leading pay and benefits
- Paid weekly
- Overtime opportunities
- PTO rollover
- $50,000 life insurance policy gifted to all FT employees
- 401k with a company match
- Career advancement programs
- Awesome company events
- HUGE tech referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
