Service Advisor
Dahl Automotive•Onalaska, WI
•Onsite
About The Position
In this fast-paced position at Dahl Honda in Onalaska, WI, you will put your customer service skills to good work by taking care of our express service guests. Greet them with a smile as they enter the facility, ensure we take care of their vehicle service needs and communicate with them throughout the process. We will train you on your system and process - just bring your customer service experience and be ready to succeed!
Requirements
- Organized and friendly personality
- Fantastic communication skills with your customers
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Nice To Haves
- Previous automotive knowledge/experience is helpful, but not required
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Communicate with technicians and relay helpful information back to the customer
Benefits
- paid time off
- medical
- dental
- vision
- 401k with automatic 3% company contribution
- life insurance
- disability insurance
- accident insurance
- discounts on vehicles and services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
