Service Advisor
About The Position
This is a Service Advisor role with a focus on fleet clients, not a typical service advisor position dealing with oil changes and slow-paced retail. The role is for a fast-moving environment where the advisor can juggle multiple priorities and takes pride in keeping businesses on the road. All-Pro Fleet Services is a family-owned, fleet-first repair shop specializing in medium-duty trucks & box trucks, heavy-duty diesel, light-duty (primarily USA brands), and equipment & specialty vehicles. They operate both in-shop and mobile service. Customers are long-term fleet partners who depend on the company to keep their operations running.
Requirements
- 5+ years of experience as a Service Advisor in a similar role
- Strong organization & ability to prioritize under pressure
- Excellent communication (with customers AND technicians)
- Team-first attitude
Nice To Haves
- Experience with trucks, fleet, or diesel is a huge plus
- Parts or estimating experience = bonus
Responsibilities
- Coordinate repairs for fleet clients with real deadlines
- Build accurate estimates and prioritize jobs based on urgency
- Communicate clearly with technicians, vendors, and customers
- Manage work orders from check-in to completion
- Help keep both shop and mobile operations running smoothly
Benefits
- Base salary starting at $52,000+
- Monthly performance bonuses (currently averaging ~$1,000/month)
- Profit-sharing opportunities
- 401(k)
- Health, dental & vision insurance
- Paid time off
- Company events & strong team culture
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
