Auto Service Advisor-Ottawa Honda

Home Run Auto Group • Ottawa, IL

9h • Onsite

About The Position

The Service Advisor role at Ottawa Honda involves managing customer service related to vehicle maintenance and repairs. This includes generating service order estimations, scheduling appointments, conducting post-repair follow-ups, and clearly communicating service details and costs to customers. The position requires the ability to work independently in a fast-paced environment, multitask effectively, and provide exceptional customer service.

Requirements

• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Responsibilities

• Generate service order estimations and quotes for customers
• Schedule appointments, and maintain an organized schedule
• Conduct post repair follow up and customer service
• Explain any cost & service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Benefits

• COMPETITIVE SALARY!!
• Love where you work!
• Health, Dental & Life Insurance
• Short Term Disability Insurance
• 401K with company match
• Vacation & Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed