Service Advisor - Friendship Hyundai of Kingsport

Friendship Automotive • Kingsport, TN

5d • Onsite

About The Position

Friendship Automotive is seeking a Service Advisor to join their team at Friendship Hyundai of Kingsport. This is an opportunity to join a growing company that values its customers and employees, with a strong focus on career development and a positive work environment. The ideal candidate will be reliable, self-motivated, and enjoy customer interaction.

Requirements

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The ability to work well in a process-driven environment
• The desire to work in a fast paced position
• A focus on detail and organization
• A professional, well-groomed personal appearance

Nice To Haves

• 1+ years experience with verifiable success in a Service Advisor role preferred

Responsibilities

• Promptly greet customers to obtain contact and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance or repairs
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders
• Assist Service Manager as needed

Benefits

• medical
• dental
• vision
• life
• disability insurances
• paid time off
• company holidays
• 401(k)
• various wellness and gym reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed