Service Advisor - Friendship Hyundai of Bristol

Friendship AutomotiveBristol, TN
Onsite

About The Position

Friendship Hyundai of Bristol is seeking a Service Advisor to join their team. This role is ideal for individuals who are reliable, self-motivated, and enjoy working with people. Friendship Automotive is a large automotive group with locations in 4 states and 17 dealerships, offering significant opportunities for career growth. They have been recognized as one of Automotive News BEST DEALERSHIPS TO WORK FOR for 14 consecutive years.

Requirements

  • 1+ years experience with verifiable success in a Service Advisor role preferred
  • A strong focus on providing the best customer service around
  • Excellent communication skills, both written and in person
  • The ability to work well in a process-driven environment
  • The desire to work in a fast paced position
  • A focus on detail and organization
  • A professional, well-groomed personal appearance

Responsibilities

  • Promptly greet customers to obtain contact and vehicle information
  • Clearly document vehicle issues and customer concerns
  • Determine and recommend necessary maintenance or repairs
  • Prepare an accurate estimate for the cost of services
  • Monitor the service process and update customers frequently
  • Communicate completed services and charges to customers
  • Verify invoices and repair orders
  • Assist Service Manager as needed

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability insurance
  • paid time off
  • company holidays
  • 401(k)
  • wellness reimbursements
  • gym reimbursements
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