Service Advisor

Findlay Kia St. George•St. George, UT

35d•Onsite

About The Position

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Requirements

Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Demonstrate a willingness and ability to work in a team environment
Ability to type
Ability to learn how to operate the Dealership computer system
Demonstrate the ability to handle responsibility and take ownership of your role.

Responsibilities

Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Use Dealerlogix system to send estimates to customers and provide reports
Provide excellent customer service to all customers
Clearly report all vehicle symptoms as described by the customer
Clearly communicate with customers
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Explain all completed work and charges to customers
Advise customers of recommended repairs and maintenance, be able to explain why each are a benefit.