SERVICE - SERVICE ADVISOR

TNTX, LLC • Poplar Bluff, MO

15h • Onsite

About The Position

TAG Truck Center has built an excellent reputation within the heavy truck industry. Much of the company’s success can be attributed to our employees who share a common vision built upon the shared principles of “Do what is right, Do our best and Treat others the way we want to be treated.” An opportunity for a Service Advisor currently exists in our Poplar Bluff, MO dealership. We are specifically looking for a person with a “can-do” attitude who is prepared to do “whatever it takes” to make sure our customers have the best service experience of any repair facility in the Poplar Bluff area. The primary duties include interacting with customers and processing repair orders. The Service Advisor will greet incoming customers and accurately identify truck problems or complaints. You will advise customers of needed repairs and keep them informed of the process on an ongoing basis. The Service Advisor must have the ability to multi-task in an ever-changing service environment and must possess strong telephone skills and communication skills. Additional training will be available for the right candidate.

Requirements

• Strong telephone skills
• Strong communication skills
• A “can-do” attitude

Nice To Haves

• Willingness to do “whatever it takes” to ensure the best customer service experience

Responsibilities

• Greet incoming customers
• Accurately identify truck problems or complaints
• Advise customers of needed repairs
• Keep customers informed of the repair process on an ongoing basis
• Process repair orders
• Multi-task in an ever-changing service environment

Benefits

• 401k program with company match
• Medical insurance
• Prescription insurance
• Dental insurance
• Vision insurance
• Company paid Life insurance
• Short Term Disability insurance
• Long Term Disability insurance
• Paid Time Off
• Strong commitment to training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed