Service Advisor | Hourly + Commission - Tuttle-Click Chrysler Jeep Dodge Ram Fiat
About The Position
Tuttle‑Click Chrysler Jeep Dodge Ram Fiat is seeking a motivated, customer‑focused Service Advisor to join our high‑volume service department. This is more than a job—it’s a long‑term career opportunity with a respected automotive group. We develop professionals with ongoing training, coaching, and advancement opportunities. You will work with Chrysler, Jeep, Dodge, Ram, and Fiat brands in a busy service drive, offering steady opportunity. Tuttle‑Click has served California communities for decades, providing consistent customer traffic and long‑term job stability. You’ll work alongside experienced technicians and advisors in a collaborative environment focused on integrity, accountability, and customer satisfaction.
Requirements
- Previous service advisor or automotive customer service experience preferred
- Strong communication, organizational, and follow‑up skills
- Sales‑oriented mindset with an emphasis on ethical recommendations
- Ability to multitask in a fast‑paced, high‑volume environment
- Comfortable learning and using dealership DMS and related software
- Commitment to delivering a positive, professional customer experience
- Must be at least 18 years of age
- Have a valid driver’s license
- Maintain an acceptable driving record
- Able to pass a background check and drug screening
Responsibilities
- Greet service customers promptly and professionally
- Listen to concerns and accurately document service needs
- Prepare and present service recommendations and estimates
- Coordinate repairs with technicians to ensure accuracy and timeliness
- Provide clear updates on vehicle status throughout the repair process
- Recommend maintenance services based on manufacturer guidelines and customer needs
- Ensure repair orders and documentation are complete and accurate
- Deliver an exceptional customer experience that drives loyalty and CSI performance
Benefits
- Employer-subsidized Medical and Dental insurance
- Company-paid Life Insurance and Employee Assistance Program
- Optional benefits, including Short- and Long-Term Disability, Accident, Critical Illness, and supplemental life insurance
- 401(k) plan with company match
- Paid Time Off that begins accruing from Day 1
- Employee discounts on parts, service, and vehicle purchases for you and your family
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
