Service Advisor - McCarthy Subaru

McCarthy Auto GroupLawrence, KS
Onsite

About The Position

We are growing in our Service department at McCarthy Subaru- Lawrence! This is a great opportunity for someone with 2+ years experience looking to join a growing organization.

Requirements

  • 2+ years Automotive Service Advisor experience.
  • Must be able to stand and walk around for extended periods of time.
  • Candidates must have excellent customer service skills.
  • A great work ethic!

Nice To Haves

  • Reynolds & Reynolds DMS knowledge preferred but not required.
  • A basic knowledge of automotive systems would be a plus but is not mandatory.

Responsibilities

  • Meet and greet all service customers immediately upon drive in.
  • Service Advisor is responsible for scheduling work to be performed, identifying, documenting and selling needed repairs and scheduled maintenance for customers.
  • Works with customer and technician to identify needed repairs and maintenance.
  • Estimates cost of mechanical and maintenance repairs needed and advises customer on suggested services and related costs.
  • Quality checks customer vehicle upon completion.
  • Maintains Customer Satisfaction scores at or above dealership standards.

Benefits

  • Closed on Sundays!
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • 401(k) with Company Match
  • Paid Vacation and Holidays
  • Employee Discounts on Vehicles, Service & Parts
  • Employee Assistance Program
  • Referral Bonuses
  • Paid Training
  • Community and Charity Involvement
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