Service Advisor - Land Rover Roaring Fork

Sonic Automotive•Glenwood Springs, CO

10h•$60,000 - $100,000•Onsite

About The Position

Land Rover Roaring Fork is seeking an Automotive Service Advisor to join their team. The company is committed to providing top-notch service and fostering lasting relationships with employees, customers, and the community. They are looking for experienced Service Advisors who possess a great attitude, strong people skills, and a solid work ethic. The company values its employees and invests in their success, offering a competitive, commission-based pay plan with production bonuses.

Requirements

High school diploma or equivalent
Valid in-state driver's license
Professional personal appearance
Excellent communication skills
Must be authorized to work in the U.S. without sponsorship and be a current resident
Ability to pass pre-employment testing including background checks, MVR, and drug screening
Ability to read and comprehend instructions and information
Two years of experience in a dealership position
General knowledge of vehicle mechanical operations
Ability to perform duties and responsibilities in a safe manner

Nice To Haves

Automotive Service Advisor and/or dealership experience
ASE certification
Sales experience

Responsibilities

Schedule appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle's service history
Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Compute cost of replacement parts and labor
Address customer's questions and needs promptly and professionally
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with service manager
Meet the dealership's standards for repair order production