Service Advisor
Jim Shorkey Family Auto Group•Gainesville, GA
•Onsite
About The Position
Jim Shorkey Gainesville Nissan is hiring for a Service Advisor to join our team! If you are a highly motivated individual that can multitask and provide excellent customer service, then we want you! As a Service Advisor, you will be the main point of contact for our valued customers, assisting them with their automotive service needs and making it a great experience.
Requirements
- You must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.
- Have basic computer skills. Training will be provided for necessary programs.
- Be organized, professional and courteous
- Must have excellent KPI and customer services
- Be committed to 100% customer satisfaction
Nice To Haves
- Prior experience is a preferred, but not required.
Responsibilities
- Greeting our customers
- Actively listening to customers needs and scheduling appointments when needed
- Consulting mechanics regarding necessary repairs
- Providing customers with information and advice on their vehicle
- Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers
- Maintaining positive customer relationship to ensure repeat business
Benefits
- Medical, dental, vison, disability insurance, life insurance, and 401K + match
- Employee discount
- Paid company issued uniforms.
- No Sundays
- Paid Parental Leave
- Excellent work life balance provided
- Aggressive compensation and pay plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
