Service Advisor | Commission-Based - Gee Automotive Companies

Gee Automotive Companies • Kirkland, WA

9d • $80,000 - $150,000 • Onsite

About The Position

Gee Automotive Companies is seeking a driven, customer‑focused Service Advisor to join our Ford dealership in Kirkland, where exceptional service, strong leadership, and long‑term career growth go hand in hand. As a Service Advisor, you will be the key connection between our customers and our service team—guiding Ford owners through their maintenance and repair needs while ensuring a smooth, professional, and positive service experience from start to finish.

Requirements

• 1–3 years of experience as an Automotive Service Advisor (Ford or dealership experience preferred)
• Strong team-oriented mindset with the ability to collaborate effectively with technicians, management, and customers
• Excellent communication and customer service skills with a professional, customer-first approach
• Strong attention to detail, including accurate documentation, follow-up, and repair order management
• Ability to multitask and stay organized in a fast-paced, high-volume service environment
• Must be 18 years or older with a valid driver's license and clean driving record
• Able to pass a criminal background check and pre-employment drug screen

Nice To Haves

• Ford or dealership experience preferred

Responsibilities

• Greet customers promptly and professionally, creating a welcoming service experience
• Advise customers on recommended Ford services, repairs, and maintenance based on vehicle condition and manufacturer guidelines
• Accurately write and manage service repair orders with clear, detailed information for the technician team
• Communicate effectively with the service department to ensure timely and quality completion of work
• Upsell Ford-recommended maintenance services, protection plans, and accessories when appropriate
• Maintain consistent communication with customers regarding vehicle status, timelines, and additional service needs
• Build strong customer relationships to drive repeat business and high customer satisfaction scores
• Deliver outstanding customer service in a fast-paced, team-oriented Ford dealership environment

Benefits

• Make $80,000 to $150,000 annually
• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance
• Employee Assistance Plan
• Text-based Telehealth
• Variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed