Service Advisor | Base + Commission - Tonkin Mazda of Portland

Gee Automotive Companies•Portland, OR

4d•Onsite

About The Position

Tonkin Mazda of Portland is hiring Service Advisors where great culture meets career growth. If you thrive in a fast-paced dealership environment and take pride in delivering exceptional customer experiences, this is the role for you. Our service department is best-in-class, and as a Service Advisor, you’ll be at the center of it all—coordinating between technicians and customers to keep operations running smoothly. At Tonkin Mazda of Portland, we believe that our team is the driving force behind our success. When you join our dealership, you’re not just taking a job—you’re becoming part of a respected family-owned company with a legacy of excellence in the automotive industry.

Requirements

1-3 years of automotive service advising experience
Experience in CDK is strongly preferred
A strong work ethic and good work history
Communication Skills
Must be 18 years or older with a valid driver's license and clean driving record
Able to pass a criminal background check and pre-employment drug screen

Responsibilities

Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet the department's sales forecast
Prioritize required services and be prepared to provide options upon request
Keep customers informed on completion times, service expenses, and possible changes
Ensure the customer has a positive dealership experience

Benefits

Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance
Employee Assistance Plan
Text-based Telehealth
Short and Long-Term Disability
Critical Illness
Accident insurance
Pet insurance
Additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles