Service Advisor (Go Downtown Kia)

Go Auto • Vancouver, BC

4d • Onsite

About The Position

Go Downtown Kia is hiring an experienced Service Advisor to join their busy Vancouver service team. This opportunity comes available due to the upcoming retirement of a long-tenured team member, giving the right candidate the chance to step into an established desk with strong customer traffic and long-term career potential. The role offers a 4-day work week with 10-hour days, no evening shifts, and a competitive compensation package including salary, commission, and bonus.

Requirements

• Previous automotive dealership Service Advisor experience
• Strong customer service and communication skills
• Ability to thrive in a fast-paced service environment
• Proven ability to build trust and recommend repairs ethically
• Strong organizational and multitasking skills
• Commitment to customer satisfaction and team success

Nice To Haves

• Experience with CDK, PBS, Reynolds, Tekion, or other dealership management systems is considered an asset.

Responsibilities

• Greet customers and guide them through the service process
• Create and manage repair orders
• Recommend maintenance and repair services
• Coordinate with technicians and parts departments
• Communicate repair progress and timelines
• Resolve customer concerns professionally
• Build long-term customer relationships
• Deliver exceptional customer satisfaction

Benefits

• 4-Day Work Week AT 10 hours per day
• No Evening Shifts
• Salary + Commission + Bonus
• 3 Weeks Vacation Starting Day One
• Up to 5 Weeks Vacation
• Health & Dental Benefits
• Health & Lifestyle Spending Account
• Employee Investment Program (10% Guaranteed Return)
• Ongoing Training & Career Development
• Promote-From-Within Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed