Service Advisor (Go Honda)

Go Auto • Edmonton, AB

4d • Onsite

About The Position

Go Honda is seeking an experienced Service Advisor who can thrive in a fast-paced environment while delivering the level of service our customers expect from an automotive brand. As one of Edmonton's busiest service departments, we offer steady customer traffic, strong shop capacity, and the opportunity to build a rewarding career with a dealership that values growth, performance, and exceptional customer experiences. If you know how to keep customers informed, technicians productive, and repair orders moving efficiently, we want to hear from you.

Requirements

• Previous Service Advisor experience
• Ability to handle a fast-paced dealership environment
• Strong communication and customer service skills
• Confidence in explaining repairs, pricing, and timelines
• Organized, calm, and professional under pressure

Nice To Haves

• Dealership experience is strongly preferred
• CDK experience is an asset

Responsibilities

• Greet customers and guide them through the service process
• Review vehicle concerns and open repair orders
• Communicate repair recommendations, timelines, and updates
• Work closely with technicians, parts, warranty, and service leadership
• Follow up with customers and help maintain strong CSI results
• Build long-term customer trust through clear, professional communication

Benefits

• Health and dental benefits
• Vacation program starting at 3 weeks
• Training and development through Go Auto U
• Internal career growth and promote-from-within culture
• Employee Investment Program with a guaranteed return

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed