Service Advisor
About The Position
SERVICE ADVISOR - A New Type of Dealership Role Top Advisors – Read This If you're a high-performing Service Advisor and feel like your current dealership is limiting what you can earn or accomplish, this may be the opportunity you've been waiting for. Northern Roads Auto Group is expanding, and Cardinal Kia is building one of the most advanced Kia service & parts facilities in Canada. This role is designed for people who want to earn more, do more, and grow faster. Our state-of-the-art Cardinal Kia service facility will feature: 16 mechanical service bays Full on-site body shop High-volume drive-through service reception Hunter Quick Check inspection technology Advanced diagnostic tools and service technology Canada’s first EV Canopy with 12 charging stations This facility is being designed to support high production, modern diagnostics, and advisor success.
Requirements
- Previous experience as a Service Advisor, or strong customer service / sales professional is welcomed.
- Take pride in delivering exceptional customer experiences
- Understand how to identify maintenance opportunities honestly
- Are comfortable selling both service and parts solutions
- Communicate effectively with technicians and customers
- Thrive in a fast-paced environment
- Want long-term career growth
Nice To Haves
- We are also open to training the right high-energy candidate.
Responsibilities
- Greet customers and manage the full service experience from check-in to delivery
- Clearly communicate vehicle concerns and service recommendations
- Prepare accurate repair orders and ensure all details are documented properly
- Coordinate with technicians to ensure timely and efficient workflow
- Provide updates to customers throughout the repair process
- Review completed work and ensure accuracy before vehicle delivery
- Upsell recommended services in a transparent and professional manner
- Handle customer concerns with professionalism and problem-solving focus
Benefits
- Compensation: $65,000 – $105,000+ annually
- Top performers with strong customer retention and sales ability can exceed this.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
