Service Advisor - Sunset Kia of Sarasota

Sunset Auto GroupSarasota, FL
Onsite

About The Position

Sunset Kia of Sarasota is looking for a professional and customer-focused Service Advisor to join our service team. We're proud to be part of the Sunset Automotive Group, a locally and family-owned group of dealerships that believes in taking care of our employees, our customers, and our Sarasota community. If you're looking for more than just a job and want a long-term career with a company that truly values its people, you'll feel right at home at Sunset.

Requirements

  • Prior experience as an automotive Service Advisor (required)
  • Strong customer service and communication skills
  • Energetic, dependable, and career-minded attitude
  • Computer and tablet proficiency required
  • Valid Driver's License required

Nice To Haves

  • Solid automotive knowledge preferred
  • Experience with X-Time Inspect and Reynolds & Reynolds Ignite is a plus

Responsibilities

  • Actively listening to customers to understand their vehicle concerns
  • Creating clear and accurate repair orders for technicians
  • Communicating technician findings and recommended repairs to customers
  • Educating customers on maintenance needs and helping them make informed decisions
  • Providing regular updates throughout the repair process
  • Maintaining professional, respectful interactions with customers, technicians, and vendors at all times

Benefits

  • Competitive compensation and earning potential
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Life and Disability Insurance
  • Paid Holidays
  • Paid Time Off (available after 6 months)
  • Company-paid factory training
  • Employee discounts at all Sunset locations
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