Service Advisor - Toyota Medford NEW LOCATION
About The Position
This is a ground-up opportunity to be part of the opening team for Toyota of Medford, a brand-new, state-of-the-art facility opening in early summer 2026. As a Service Advisor, you will be the trusted link between guests and the service team, helping to shape the culture and set the standards for a high-volume service operation. The role is ideal for experienced Service Advisors or individuals with the right mindset ready to be trained, offering momentum from the start within a modern facility backed by Asbury Automotive Group. Advisors joining early will help define success and be positioned to benefit from it long-term.
Requirements
- Strong interpersonal and communication skills
- Ability to thrive in a fast-paced, team-driven environment
- Organized, detail-oriented, and naturally customer-focused
- Coachable, motivated, and excited to grow with a new operation
Nice To Haves
- Previous Service Advisor experience is preferred
Responsibilities
- Schedule service, maintenance, and recall appointments
- Greet guests and perform initial vehicle walk-arounds
- Listen carefully to customer concerns and priorities
- Recommend necessary and preventative services with transparency and care
- Track each vehicle from check-in through completion
- Communicate updates clearly and proactively
- Review completed work to ensure every concern is addressed
- Support a service experience built on trust, clarity, and consistency
Benefits
- Medical, dental, vision, accident, critical illness & hospital indemnity insurance
- 401(k) with company match
- Paid holidays & paid time off
- Paid training and career development
- Up to 12 weeks paid pregnancy leave + Paid Parental Leave
- Life insurance (term & whole life options)
- Short- & long-term disability plans
- Health savings & flexible spending accounts
- Student loan relief resources
- Employee Assistance Program
- Employee discounts on parts & service
- National employee purchase & service pricing for you and immediate family
- Scholarship awards
- Paid volunteer hours & community initiatives
- Aggressive employee referral bonuses
- Stock awards for select front-line and management team members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
