Receptionist - Toyota Medford NEW LOCATION

Asbury Automotive • Medford, MA

1d • Onsite

About The Position

Herb Chambers Toyota of Boston is proud to represent one of the flagship locations within our organization — a high-visibility, high-performance dealership that reflects the standard of excellence our guests expect. As part of our mission to be the most guest-centric automotive retailer, the Receptionist serves as the first impression of our brand and is a critical part of the guest experience. This role is far more than a traditional front desk position. You will be the face and often the voice of the dealership, setting the tone for every interaction and ensuring each guest receives a polished, professional, and welcoming experience from the moment they arrive or call. We are seeking an individual who thrives in a fast-paced, high-volume environment and takes pride in representing a premier dealership. The ideal candidate is professional, adaptable, highly organized, and comfortable balancing multiple responsibilities while maintaining exceptional service standards.

Requirements

• Exceptional communication and guest service skills
• Professional presence and polished demeanor
• Ability to multitask and remain composed in a high-energy dealership environment
• Flexible approach to responsibilities and willingness to support multiple areas of the operation
• Strong computer and phone proficiency, including Microsoft Outlook
• Sense of urgency, attention to detail, and commitment to guest satisfaction
• Flexible schedule, including late shifts
• Must be at least 18 years old
• Must pass pre-employment screening

Nice To Haves

• Bilingual or multilingual abilities are a plus

Responsibilities

• Welcome and assist all walk-in guests with professionalism, warmth, and urgency
• Manage a high volume of inbound phone calls and direct guests efficiently to the appropriate department or team member
• Assess guest needs quickly and ensure a seamless transition to sales, service, or management teams
• Provide accurate information, take detailed messages, and ensure timely communication
• Support administrative and clerical duties that contribute to daily operational excellence
• Maintain the front reception area as a polished reflection of our flagship facility
• Adapt to evolving business needs and support additional responsibilities as assigned by management

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Medical, dental, vision, and supplemental insurance
• 401(k) with company match
• Career development and advancement opportunities within a premier automotive organization
• Employee discounts and referral bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees