Service Advisor - Toyota Medford NEW LOCATION

Asbury Automotive•Medford, MA

1d•Onsite

About The Position

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. Toyota of Medford | Opening Late Spring / Early Summer 2026 Big opportunities don’t announce themselves quietly—and this one is just getting started. Herb Chambers is proud to introduce Toyota of Medford, opening early summer 2026. We’re relocating our Boston operation into a brand-new, state-of-the-art facility designed to be one of the largest and highest-performing Toyota dealerships in the country—and we’re building the Service Advisor team now. Located directly at the bottom of Exit 21 on I-93, Toyota of Medford will be a destination dealership. The advisors who join us early won’t just work here—they’ll help shape the culture, set the standards, and establish the rhythm of a high-volume service operation built for long-term success. The Big Picture: This is not a backfill. This is not a lateral move. This is a ground-up opportunity. Advisors who join now will help define what success looks like at Toyota of Medford—and will be positioned to benefit from it for years to come. If you’re ready to help build something great, we’re ready to meet you. Secure your place on the opening team. Why This Role Is Different Join a brand-new flagship Toyota store from day one Step into a high-volume environment designed to win in New England Be backed by Asbury Automotive Group, a Fortune 250, publicly traded company with 150+ dealerships nationwide Experience real career acceleration—top-performing advisors advance quickly here Work in a modern facility where systems, tools, and leadership are built to support your success Whether you’re an experienced Service Advisor or someone with the right mindset ready to be trained, this role offers something rare: momentum from the start.

Requirements

Strong interpersonal and communication skills
Ability to thrive in a fast-paced, team-driven environment
Organized, detail-oriented, and naturally customer-focused
Coachable, motivated, and excited to grow with a new operation

Nice To Haves

Previous Service Advisor experience is preferred—but not required

Responsibilities

Schedule service, maintenance, and recall appointments
Greet guests and perform initial vehicle walk-arounds
Listen carefully to customer concerns and priorities
Recommend necessary and preventative services with transparency and care
Track each vehicle from check-in through completion
Communicate updates clearly and proactively
Review completed work to ensure every concern is addressed
Support a service experience built on trust, clarity, and consistency

Benefits

Medical, dental, vision, accident, critical illness & hospital indemnity insurance
401(k) with company match
Paid holidays & paid time off
Paid training and career development
Up to 12 weeks paid pregnancy leave + Paid Parental Leave
Life insurance (term & whole life options)
Short- & long-term disability plans
Health savings & flexible spending accounts
Student loan relief resources
Employee Assistance Program
Employee discounts on parts & service
National employee purchase & service pricing for you and immediate family
Scholarship awards
Paid volunteer hours & community initiatives
Aggressive employee referral bonuses
Stock awards for select front-line and management team members