BMW Service Advisor

Autobahn Imports LP•Fort Worth, TX
•$60,000 - $150,000

About The Position

Autobahn is seeking a Service Advisor to assist clients and team members and help ensure client satisfaction with its services. The role involves coordinating with technicians, advising clients on maintenance and repair options, and supporting an efficient service-center workflow. The successful candidate is a humbly confident team player who is eager to learn and help teammates grow, and who can develop and achieve strategic initiatives on time. Autobahn is a family-owned dealership group representing luxury automotive brands. The company describes its culture as emphasizing relationship-building, automotive expertise, and integrity. It offers a rewarding compensation structure, work-life balance opportunities, premium benefits, and career advancement opportunities.

Requirements

  • Engineering and mechanical experience.
  • Automobile industry experience and ability to problem solve.
  • Professional, well-groomed personal appearance.
  • Competitive, self-motivated, and team-oriented mindset.
  • Ability to thrive in a fast-paced, high-performance environment.
  • Valid driver’s license with a clean driving record.
  • Ability to pass a pre-employment background check and drug screening.

Responsibilities

  • Greet clients, perform vehicle inspections, and recommend repair orders.
  • Consult technicians about needed repairs and present clients with repair options to maintain vehicles according to OEM recommendations.
  • Answer client questions about service outcomes and consult technicians when necessary.
  • Present clients with insurance and warranty options for coverage and potential savings.
  • Oversee and manage the service center’s scheduling and workflow.
  • Inform clients of changes in service and when their vehicles are ready for pickup.

Benefits

  • Competitive paid time off (PTO).
  • 401(k) with company match.
  • Recognition programs.
  • Anniversary bonuses.
  • Lease payment assistance.
  • Career advancement opportunities.
  • Highly rewarding compensation structure.
  • Work-life balance opportunities.
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