Service Advisor (Macleod Trail Toyota)
About The Position
Macleod Trail Toyota is an extremely busy dealership with a high volume of service appointments, averaging approximately 130 per day across over 25 service bays. This creates consistent customer traffic and significant earning potential for Service Advisors who excel at customer management, clear communication, and efficient repair order processing. The ideal candidate can handle pressure, stay organized in a hectic environment, and build genuine trust with customers. This role involves close collaboration with technicians, parts, warranty, and service leadership to ensure customers are informed, technicians are productive, and the day runs smoothly.
Requirements
- Ability to handle pressure and stay organized in a hectic environment.
- Strong communication skills with customers and technicians.
- Ability to build trust with customers.
- Previous dealership Service Advisor experience is strongly preferred.
Responsibilities
- Manage a busy service drive effectively.
- Communicate clearly with customers and technicians.
- Build value in recommended services and repairs.
- Stay organized with repair orders, timelines, and follow-up.
- Keep customers informed.
- Keep technicians productive.
- Ensure the smooth operation of the service department throughout the day.
Benefits
- Busy, high-volume dealership with strong earning potential
- Commission plus bonus opportunities
- Monday to Friday schedule with rotation Saturdays
- Health and dental benefits
- Vacation starting at 3 weeks
- Training and development through Go Auto U
- Real career growth opportunities within Go Auto
- Employee Investment Program with guaranteed annual return
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
