Sales BDC Specialist (Macleod Trail Toyota)
About The Position
The Sales BDC team is the communication hub of the dealership, connected to sales, service, management, internet leads, incoming calls, appointments, follow-up, and customer experience. This is a fast-moving, high-impact role inside one of the busiest Toyota stores in the market, handling a high volume of new and used vehicle sales and service appointments. It provides a foundation in understanding dealership operations, customer communication, lead and appointment management, sales processes, and relationship building. This role offers exposure to the entire operation and creates long-term growth opportunities within the automotive industry.
Requirements
- Confident on the phone
- Communicates professionally and naturally
- Can multitask in a fast-paced environment
- Brings energy and positivity every day
- Is organized and follows through
- Wants to learn the automotive industry and build a career
- Experience in automotive or customer service is an asset, but attitude, work ethic, and coachability matter just as much.
Responsibilities
- Handling inbound and outbound customer communication
- Following up with internet and sales leads
- Booking appointments for the sales team
- Updating CRM notes and follow-up tasks
- Working closely with Product Advisors and Sales Managers
- Helping create a smooth customer experience from first contact forward
Benefits
- Real career growth opportunities within Go Auto
- Exposure to every part of dealership operations
- Training and development through Go Auto U
- Health and dental benefits
- Vacation starting at 3 weeks
- Employee Investment Program with guaranteed annual return
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
