Service Advisor - STELLANTIS

Fitzgerald Auto MallsClearwater, FL
Onsite

About The Position

Fitzgerald Auto Mall is currently looking to hire a Stellantis Automotive Service Advisor. This position requires a strong track record in sales performance and customer satisfaction. We offer a competitive compensation package including salary, monthly commission, and multiple incentive programs within a clean, organized, and structured work environment. This is a high-volume service department with significant opportunity for growth.

Requirements

  • Previous automotive service advisor experience is REQUIRED.
  • Qualified applicants will have a track record of high performance.
  • History of strong customer satisfaction scores.
  • Demonstrate ability to be trained on OEM process and procedure.
  • Integrity, a positive attitude, passion to succeed, and a willingness to learn.

Nice To Haves

  • Reynolds and Reynolds experience is a plus.

Responsibilities

  • Writing repair orders for both customer pay and warranty repairs.
  • Secure agreement from clients prior to all repairs.
  • Clearly explain the requested service on every car.
  • Thoroughly estimate the time and cost of every repair.
  • Advise clients on the proper care for their vehicle, including maintenance.
  • Monitor the progress of client vehicles throughout the day and update clients on status.
  • Greet customers in a timely manner.
  • Schedule service appointments.
  • Test drives vehicles when required.
  • Verify all final invoices and reconcile work performed and charges.

Benefits

  • Competitive salaries, commission, and bonus programs based on experience.
  • Employee-owned with free shares.
  • Family friendly atmosphere.
  • Flexible schedule.
  • Large client base, shop is full daily.
  • Health, Dental, Vision insurance.
  • Paid Time Off.
  • Employer paid Life and Disability Insurance.
  • Top technicians and equipment to support you.
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