Service Advisor Experienced

Max Motors DealershipsButler, MO
$40,000 - $60,000Onsite

About The Position

Join our dynamic team at Max Motors Dealerships as you take on a pivotal role in enhancing customer satisfaction and driving service excellence. This position is perfect for individuals with a passion for the automotive industry and a strong desire to deliver exceptional service.

Requirements

  • Proven experience in an automotive service advisor role or similar position.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Basic understanding of automotive technology and repairs.

Nice To Haves

  • Experience with dealership management software.
  • Certifications in automotive service or customer service.
  • Ability to speak multiple languages is a plus.

Responsibilities

  • Act as the primary point of contact for customers seeking vehicle service and repairs.
  • Assess customer needs and provide accurate information regarding service options and costs.
  • Coordinate service appointments and maintain an organized schedule for technicians.
  • Ensure high levels of customer satisfaction through effective communication and problem-solving.
  • Manage and track service orders from initiation to completion.
  • Follow up with customers post-service to ensure satisfaction and address any concerns.
  • Maintain knowledge of automotive services and products to provide informed recommendations.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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