Service Advisor at Kings Volkswagen

Kenwood Dealer Group•Cincinnati, OH
•Onsite

About The Position

Kings Volkswagen has a rare opening for a Service Advisor. This position is responsible for selling repairs and related goods and services, handling warranty concerns, and waiting on customers in person as well as on the telephone. Applicant must be able to multi-task, display good communication skills, and be a team-oriented person with a positive commitment to customer satisfaction. We are seeking a friendly individual who can multi-task with good follow-up skills on a daily basis. This position offers income opportunities not found in most other industries. Individuals with attention to detail, great customer service skills, and a warm personality can do very well as a Service Advisor.

Requirements

  • 2+ Current / recent experience as a Service Advisor at any level OR experience in areas such as express lube, vehicle repair, customer service or sales
  • Proven ability to multi-task per past employment
  • Good computer skill set; able to work in CDK system daily with training
  • High school graduate
  • Satisfactory employment references
  • Pass background check
  • Must be 18 or older

Nice To Haves

  • College education is a plus

Responsibilities

  • Selling repairs and related goods and services
  • Handling warranty concerns
  • Waiting on customers in person as well as on the telephone
  • Multi-tasking
  • Displaying good communication skills
  • Being a team-oriented person with a positive commitment to customer satisfaction
  • Multi-tasking with good follow-up skills on a daily basis

Benefits

  • Excellent compensation plan
  • Great working environment with management support
  • Medical, dental, and vision plans
  • Paid time off
  • Paid holidays
  • Paid life insurance
  • 401(k) retirement plan
  • Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more
  • Potential opportunity for future advancement across company
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