Part-Time Service Advisor

American Tire Depot•Santa Ana, CA

28d

About The Position

American Tire Depot is hiring a part-time Service Advisor to represent the customer experience in a fast-paced, team-focused automotive service environment. The role offers flexible scheduling, competitive hourly pay with commission opportunities, and potential career growth into Service Manager and other leadership roles. The company provides paid training and ongoing development. The Service Advisor greets customers, recommends tires and services based on their needs, explains vehicle recommendations clearly, and builds lasting customer relationships. The position also performs visual inspections, documents findings, helps maintain showroom appearance and inventory standards, and works with technicians and teammates to support smooth operations. Weekend availability is preferred.

Requirements

A motivated, dependable, and team-oriented attitude.
Comfort recommending products and services.
Organizational and strong problem-solving skills.
A valid driver’s license.
Ability to occasionally lift up to 70 lbs and assist with shop flow when needed.

Nice To Haves

Customer service or sales experience is preferred.
Automotive experience is a plus but not required.
Weekend availability is preferred.

Responsibilities

Greet customers and deliver an exceptional service experience.
Recommend tires, repairs, and services based on customer needs.
Explain vehicle recommendations in a clear, easy-to-understand way.
Build trust and long-term customer relationships.
Perform visual inspections and document findings.
Help maintain showroom appearance and inventory standards.
Work closely with technicians and teammates to keep operations running smoothly.