Service Advisor - IMMEDIATELY HIRING!

Pohanka Hyundai of Salisbury•Salisbury, MD

2d•Onsite

About The Position

Pohanka Hyundai of Salisbury is searching for motivated Service Advisors to join their growing team. This role is ideal for individuals with strong customer service skills who are organized, customer-focused, and ready for a new opportunity. The dealership offers competitive pay, great benefits, a supportive team environment, and opportunities for career growth.

Requirements

Proven record of achieving exceptional Customer Satisfaction
Excellent communication skills
Positive and personality
Above average energy level
Personal and professional integrity

Nice To Haves

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance based on age, mileage, and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow-up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers