Auto Service Advisor-Ottawa Honda

Home Run Auto Group • Ottawa, IL

2d • Onsite

About The Position

We are seeking a Service Advisor for our Ottawa Honda location. This role involves managing customer service related to vehicle maintenance and repairs, including generating estimates, scheduling appointments, and ensuring customer satisfaction through follow-up and clear communication about services and costs. The ideal candidate will be able to work independently, multitask effectively in a fast-paced environment, and possess exceptional customer service skills.

Requirements

• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Responsibilities

• Generate service order estimations and quotes for customers
• Schedule appointments, and maintain an organized schedule
• Conduct post repair follow up and customer service
• Explain any cost & service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Benefits

• Competitive salary
• Health, Dental & Life Insurance
• Short Term Disability Insurance
• 401K with company match
• Vacation
• Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed