Honda Service Advisor

Lithia & Driveway • Roanoke, VA

3d • Onsite

About The Position

Priority Honda Roanoke is looking for a driven and personable Service Advisor to join their growing team. This role is for a customer-focused professional with a passion for the automotive industry who thrives in a fast-paced environment and wants to be part of a company that invests in their success. Priority Honda Roanoke is part of Lithia & Driveway, one of the largest and fastest-growing automotive retailers in the nation, with over 300 locations nationwide, offering stability, career growth, and resources.

Requirements

• Previous automotive service advisor experience preferred (but not required for the right candidate)
• Strong communication and customer service skills
• Ability to multi-task and stay organized in a fast-paced environment
• Sales-minded with a focus on delivering value to customers
• Valid driver’s license and clean driving record
• High School graduate or equivalent
• 18 years or older required

Responsibilities

• Greet customers and provide a world-class service experience
• Listen to customer concerns and accurately communicate them to technicians
• Recommend services and maintenance based on vehicle needs
• Provide estimates, timelines, and updates throughout the repair process
• Build long-term relationships to drive repeat business and customer loyalty
• Ensure a smooth and efficient service lane operation

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED