Service Advisor
About The Position
The Sullivan Automotive Group is seeking experienced Automotive Service Advisors to join their growing service teams at dealerships located in Avon and Torrington, Connecticut. They are looking for professional, customer-focused individuals who can effectively communicate with customers and technicians to ensure every service visit is efficient, transparent, and exceeds expectations. The dealerships have built strong reputations for customer service, quality repairs, and long-term employee stability, and they are looking for team members who want to grow their careers with a respected and established automotive group.
Requirements
- Previous automotive service advisor or service writer experience preferred
- Strong customer service and communication skills
- Ability to multitask in a fast-paced dealership environment
- Computer proficiency and experience with dealership management systems a plus
- Valid driver’s license and clean driving record
- Professional appearance and team-oriented attitude
Responsibilities
- Greet customers and assist them with vehicle service needs
- Listen to customer concerns and accurately document issues
- Prepare repair orders and explain recommended services
- Communicate with technicians regarding diagnostics and repair status
- Provide repair estimates and obtain customer approvals
- Keep customers updated throughout the repair process
- Deliver completed vehicles and review services performed
- Maintain a high level of customer satisfaction and retention
Benefits
- Top Pay Based on Experience
- Opportunity for strong earnings for experienced advisors
- Professional and supportive work environment
- Opportunity for advancement within the Sullivan Automotive Group
- Stable, long-term career opportunity with a respected dealership organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
