Service Advisor - Chevy, GMC of Forest City

Friendship Automotive • Forest City, NC

3d • Onsite

About The Position

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for an SERVICE ADVISOR to join our team at FRIENDSHIP Chevy GMC of Forest City. Our ideal candidates are reliable, self-motivated, and enjoy working with people!

Requirements

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The ability to work well in a process-driven environment
• The desire to work in a fast paced position
• A focus on detail and organization
• A professional, well-groomed personal appearance

Responsibilities

• Promptly greet customers to obtain contact and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance or repairs
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders
• Assist Service Manager as needed

Benefits

• medical
• dental
• vision
• life
• disability insurances
• paid time off
• company holidays
• 401(k)
• various wellness and gym reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed