Service Advisor - Zanesville
Fyda Freightliner Group•Zanesville, OH
•Onsite
About The Position
The Service Advisor greets customers, obtains necessary information for billing and details of repair/rental. This role reviews vehicle warranties, generates repair orders, and prepares them for dispatching. The Service Advisor also communicates repair progress with customers, obtains authorizations for repairs, and assists with office organization.
Requirements
- Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.
- Ability to work independently and to meet deadlines.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to listen and speak clearly on telephone.
Responsibilities
- Greet customers and obtain necessary information for billing and details of repair/rental.
- Review warranty of vehicle, generate repair order and prepare it for dispatching.
- Communicate repair progress with customer.
- Obtain authorizations for repairs.
- Assist in filling and office organization.
Benefits
- Excellent pay based on experience
- Paid time off
- Paid holidays
- Paid uniforms
- Paid hospitalization & prescription program
- Excellent 401K programs
- Dental insurance available
- Flex spending available
- Great working atmosphere
- Drug free workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
