Branch Manager - South Zanesville

Huntington National Bank•South Zanesville, OH

1d•Onsite

About The Position

The Branch Manager is responsible for the management of the branch, leading all facets of sales, service, and operations. This includes coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers, initiating referrals to partners, and deepening existing customer relationships by proactively driving business both inside and outside the branch. The role is also responsible for consistent business development and calling programs.

Requirements

High School Diploma or GED
3 years of sales management experience in retail banking, financial services or goal-driven retail sales
OR
Bachelor's Degree
2 years of sales management experience in retail banking, financial services or goal-driven retail sales

Nice To Haves

Bachelor's Degree
Strong comfort level with technology such as mobile services and online banking services is a plus

Responsibilities

Managing a portfolio of high-value consumer and business customers.
Leading the process of referring customers to other areas of the bank to meet customer needs, deepen relationships, and build strong internal partnerships pursuant to OCR guidelines for the branch.
Leading the team to provide excellent customer service and effectively resolve customer issues.
Leveraging available tools and technology to identify and present sales and service opportunities.
Maintaining knowledge and educating the team on all products, services, technology, and policies.
Maintaining active involvement in the community and developing key business and community relationships.
Developing key internal partnerships to drive business in the market area.
Actively overseeing the recruitment/hiring process, ensuring the assigned market is staffed with colleagues suitable for Huntington’s culture.
Garnering resources required to support the team.
Managing the overall operations of the branch, adhering to all operational, security, risk, and regulatory-related policies and procedures.
Understanding branch sales, service, operations, and financial performance.
Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication, and presentation.