Hyundai Automotive Service Advisor

Burns Buick GMC • Marlton, NJ

5d • $80,000 - $120,000 • Onsite

About The Position

Hyundai Automotive is seeking an active, engaged, and customer-focused Service Advisor to join their team at Burns Hyundai. The dealership has a large, established customer base and significant opportunity for growth. The ideal candidate will take ownership of opportunities by answering phones, returning calls, keeping customers informed, identifying service needs, and confidently asking for business. The goal is to establish Burns Hyundai as a destination dealership for exceptional customer service, value, and ownership experience.

Requirements

• Energetic, engaged and highly responsive
• Strong communicator
• Organized and disciplined with follow-up
• Comfortable managing multiple customers and priorities
• Customer-focused with a strong sales mindset
• Confident discussing recommendations, pricing and value
• Professional, dependable and accountable
• Motivated to grow skills, responsibility and income
• Previous dealership, automotive service center or repair facility experience is strongly preferred, but not required.
• Exceptional candidates from other fast-paced, customer-facing sales or service environments will be considered.
• Ability to build trust, communicate well, stay organized and ask for the business.

Responsibilities

• Deliver an outstanding customer experience
• Manage a meaningful daily customer workload
• Answer calls and return messages promptly
• Keep customers proactively updated
• Clearly explain maintenance and repair recommendations
• Present needed services confidently and professionally
• Build trust and long-term customer relationships
• Keep repair orders moving from write-up through delivery
• Take ownership of customer satisfaction and individual performance

Benefits

• Medical
• Dental
• Vision benefits
• 401(k) with company match
• Paid time off
• Professional, team-oriented environment
• Opportunity for advancement and increased earning potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed