Service Advisor - Capital Chevrolet Buick GMC, Calgary, AB.
Capital GMC Buick Cadillac•Calgary, AB
•Onsite
About The Position
Capital Chevrolet Buick GMC is seeking a Permanent Full-Time Service Advisor to join their team. This role is central to the service drive, acting as the primary liaison between customers and technicians. The Service Advisor will translate technical automotive information into clear options for customers, manage the service process from greeting to completion, and ensure customer satisfaction and sales goals are met.
Requirements
- Positive, professional, and optimistic attitude.
- Strong interpersonal skills with the ability to connect with diverse individuals and listen with empathy.
- Goal-oriented and organized.
- Willingness to learn the product lineup.
- Valid Driver's License with a clean driving record.
Nice To Haves
- Prior sales experience.
- Prior automotive service experience.
Responsibilities
- Greet clients with high energy and make them feel welcome.
- Perform vehicle walk-arounds and inspections to identify issues.
- Clearly present repair options and maintenance plans to customers.
- Collaborate with technicians and parts teams to ensure timely and accurate repairs.
- Keep customers updated on their vehicle's service status via their preferred communication method.
- Meet and exceed sales goals and customer satisfaction ratings.
Benefits
- Competitive pay plans reviewed regularly.
- Paid flex time.
- Predictable scheduling.
- Comprehensive medical and dental benefits.
- Short-Term and Long-Term disability insurance.
- Health Spending Account.
- Employee Family Assistance Program.
- Employee discounts on vehicle purchases, parts, and servicing.
- Corporate cell phone plan rates.
- Years of service recognition gifts.
- Optional RRSP deductions.
- Ongoing training and opportunities for career growth.
- Maternity leave top-up program.
- Paid bereavement time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
