Service Advisor/Service Writer
About The Position
Service Advisor Job Description Leverage your automotive experience, sales talent, and customer service skills in this exciting opportunity! We are seeking an Automotive Service Advisor to join our dedicated team. In this key role, you will evaluate the client’s needs, build client relationships, and sell automotive services while delivering a client experience second to none. Motivation, team work, and the ability to close sales are the keys to success in this position. Do you have what it takes to get the job done? We want to hear from you! At Little Joe's Mitsubishi and Greenbrier Auto Care Center, we are committed to the highest quality! Our desire is to hire the best people in the industry; that’s why we offer competitive compensation and benefits. Automotive Service Advisor (Customer Service) Job Responsibilities As an Automotive Service Advisor, you will greet customers, schedule service appointments, and receive vehicle information. You will be responsible for listening to requests of the service desired and clearly explaining information on the repair order.
Requirements
- Valid driver’s license – clean driving record
- Experience in the automotive field
- Sales skills—ability to overcome objections and close sale
- Typing skills
- Strong organization skills
Responsibilities
- Accurate write up of customer information and repairs requested
- Communicate with technicians
- Communicate any additional work or time required to the customer
- Accurately enter information into the shop management program
- Make appointments for customers
- Provide a high level of customer service
- Getting customer approval to do additional work and explaining the work performed and the charges being billed
Benefits
- competitive compensation
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
