Service Advisor / Service Writer – Hyundai – $74K–$136K | Busy Service Department

LARSON MOTORS INCTacoma, WA
$74,000 - $136,000Onsite

About The Position

Larson Hyundai is hiring a Service Advisor / Service Writer for a high-volume service department with steady workflow, loyal customers, and strong earning potential. This role is ideal for someone who is organized, customer-focused, and comfortable managing multiple repair orders throughout the day, offering an opportunity to build a long-term career with a growing dealership group.

Requirements

  • Service Advisor or customer service experience preferred
  • Strong communication and multitasking skills
  • Organized and dependable work style
  • Comfortable in a fast-paced environment
  • Team-oriented and customer-focused attitude
  • Automotive dealership experience preferred, but not necessary.
  • Friendly, courteous, professional with a "team player" attitude.
  • Clear and concise communication skills
  • Highly organized

Nice To Haves

  • Hyundai training and ongoing development
  • Career growth into senior advisor and management roles

Responsibilities

  • Greet customers and write repair orders
  • Schedule appointments and recommend maintenance services
  • Communicate with technicians and keep jobs moving
  • Provide updates throughout the repair process
  • Manage multiple customers and RO’s efficiently
  • Deliver a strong customer experience from start to finish
  • Provide above average Customer Service.
  • Ability to properly handle potentially stressful situations.
  • Self-motivated to work independently as well as part of a team.
  • Ability to take direction well.

Benefits

  • Medical, Vision & Dental Insurance
  • Company-Paid Life & AD&D Insurance
  • Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance
  • Employee Assistance Program (EAP) & KOFE Financial Wellness Program
  • 401(k) with company match and flexible contribution options
  • PTO accrual starting day one plus paid holidays
  • Vehicle Purchase Program with exclusive employee pricing
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