Service Advisor/Express Manager
McGrath Evanston Subaru•Skokie, IL
•Onsite
About The Position
We are looking for a motivated and experienced Express Service Manager to lead our fast-paced service team. If you thrive in a high-energy environment and have a passion for automotive service and customer satisfaction, we want to hear from you!
Requirements
- Previous experience in automotive service management or a similar role
- Strong leadership and team-building skills
- Excellent communication and customer service abilities
- Ability to multitask in a fast-paced environment
- Knowledge of automotive systems and maintenance services
- Valid driver’s license
Responsibilities
- Oversee daily operations of the express service department
- Manage and train express service advisors
- Ensure quick, efficient, and high-quality service for all customers
- Maintain workflow to meet productivity and revenue goals
- Handle customer concerns professionally and effectively
- Monitor inventory, supplies, and equipment needs
- Ensure compliance with safety and company standards
- Clearly explain recommended services, timelines, and costs
- Create and manage repair orders
Benefits
- Competitive pay (salary + performance bonuses)
- Opportunities for growth and advancement
- Supportive team environment
- Paid training and development
- Benefits package (Health/dental, PTO, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
