Service Administrator

Rite-Hite • Creedmoor, NC

6d • Onsite

About The Position

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation. Rite-Hite Service Administrators support the Service Department, Sales Department, and customers, through the timely entry of parts and related orders and preparation of invoices. The successful candidate will achieve timely acquisition of parts and material to meet installation, service and PMP schedule, maintain inventory within acceptable levels, and accurate and timely processing of service jobs. In addition, the Service Administrator monitors the service system and generates invoices for completed service jobs, ensuring customer invoicing requirements are met, helping to ensure the timely payment of invoices.

Requirements

• Minimum of one year of related experience.
• Good attention to detail.
• Able to juggle multiple projects without dropping the ball.
• Strong communication skills.
• Strong customer service skills.

Nice To Haves

• Prior experience in a field service environment is preferred.

Responsibilities

• Timely entry of parts and related orders and preparation of invoices.
• Achieve timely acquisition of parts and material to meet installation, service and PMP schedule.
• Maintain inventory within acceptable levels.
• Accurate and timely processing of service jobs.
• Monitor the service system and generate invoices for completed service jobs, ensuring customer invoicing requirements are met.
• Help ensure the timely payment of invoices.

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• Robust well-being program with an opportunity to receive an extra day off and more
• Strong retirement savings program with 401(k), company match, and profit sharing
• Paid holidays
• Vacation time
• Personal/sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed