Service Administrator

Rite-Hite • Whitehall, NC

2d

About The Position

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation. Rite-Hite Service Administrators support the Service Department, Sales Department, and customers through the timely entry of parts and related orders and preparation of invoices. In this role you will have a strong focus on billing, ensuring accurate, compliant, and timely invoicing processes for all completed service work. The successful candidate will ensure the timely acquisition of parts and materials to meet installation, service, and PMP schedules; maintain inventory within acceptable levels; and support the accurate and timely processing of service jobs. In addition, the Service Administrator monitors the service system and generates invoices for completed service jobs, ensuring all customer billing requirements are met and helping to drive timely payment of invoices.

Requirements

• Minimum of one year of related experience.
• Good attention to detail.
• Ability to juggle multiple projects without dropping the ball.
• Strong communication skills.
• Strong customer service skills.

Nice To Haves

• Prior experience in a field service environment is preferred.

Responsibilities

• Timely entry of parts and related orders and preparation of invoices.
• Ensuring accurate, compliant, and timely invoicing processes for all completed service work.
• Ensuring the timely acquisition of parts and materials to meet installation, service, and PMP schedules.
• Maintaining inventory within acceptable levels.
• Supporting the accurate and timely processing of service jobs.
• Monitoring the service system and generating invoices for completed service jobs.
• Ensuring all customer billing requirements are met.
• Helping to drive timely payment of invoices.

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• A robust well-being program with an opportunity to receive an extra day off and more.
• A strong retirement savings program with 401(k), company match, and profit sharing.
• Paid holidays, vacation time, and personal/sick days each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees