Service Administrator

Cummins • Hodgkins, IL

13h • Onsite

About The Position

We are looking for a talented Service Administrator for our Distribution business in Hodgkins, IL. In this role, you will make an impact by serving as the primary point of contact with customers by phone and email, developing positive relationships with key customers. You will identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepare repair plans and provide status updates to customers on repair work. You will also review/create work orders to ensure accuracy for invoicing and warranty. Other administrative tasks will be handled on a need-by-need basis.

Requirements

• Talented Service Administrator

Responsibilities

• Serve as the primary point of contact with customers by phone and email, developing positive relationships with key customers.
• Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
• Review/create work orders to ensure accuracy for invoicing and warranty.
• Other administrative task on a need-by-need basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed