Service Administrator- Compliance

Allied Fire Protection • Pearland, TX

4d

About The Position

This role serves as a Service Administrator focused on Compliance, overseeing the compliance process for the Houston office and other growing locations. The position involves working with various portals and fire marshalls to manage inspection submissions and maintain records. It also requires collaboration with internal teams to resolve concerns and provides support for administrative duties such as answering phones and backing up other administrators.

Requirements

• High school diploma is required
• Customer Service Experience, both internally and externally
• Following the process and procedure experience, or revising experience
• Excellent written and verbal communication skills
• Ability to follow verbal and written instructions
• Detail oriented with excellent organization skills
• Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
• Ability to maintain accurate and auditable records
• Ability to work in a fast-paced service/construction team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines

Nice To Haves

• Bachelor’s Degree is preferred
• Safety and Compliance experience within the fire protection industry highly preferred
• Experienced in Compliance Engine or similiar portal for submissions highly preferred

Responsibilities

• Work in Compliance Engine and multiple portals to upload and verify inspections
• Work with various Fire Marshalls for inspection submissions, by phone, email and in- person
• Oversee the compliance for the Houston and other growing offices
• Point of Contact for reporting inspection tags and maintaining records
• Work with the internal Service and Inspection team to gain information to present clear resolutions to any concerns
• Answer phones – back-up on phones and designated days to cover receptionist lunch break
• Backup for other Admin(s), as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED