Service Administration Coordinator

HTS Engineering Ltd. • Vaughan, ON

9d • CA$40,000 - CA$67,000 • Onsite

About The Position

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users. HTS prides itself on its commitment to providing its employees with a flexible and accommodating work environment. We prioritize the well-being of our employees and are committed to creating a work environment where everyone can thrive.

Requirements

• 1-4 years of experience in a similar role
• Post secondary education in Business Administration or a related field.
• High level of commitment to customer service
• Strong Computer skills
• Excellent problem-solving skills, interpersonal and communication skills
• Requires a self-motivated team player capable of managing multiple priorities
• Ability to work both individually and in a team environment
• Be a self-starter with a focus on contributing and succeeding.

Responsibilities

• Work safely following company policies and guidelines.
• Attend training as required, including occasional after-hours sessions.
• Learn and become proficient in our internal software.
• Support our Service Sales team as needed, including maintaining accurate records and updates in internal systems.
• Preparing a variety of reports as needed for manager/s.
• Provide Administration support to the Service group.
• Learn and participate in service functions including Admin, Dispatch/etc.
• Maintain Service Fleet Logs.
• Maintain Apprenticeship Logs.
• Maintain Service Logs for Service Vehicles/Repairs/Acquisitions.
• Managing commission worksheets for Sales Staff.
• Setting up/overseeing Internal Projects.
• Assist General Manager as required.
• Perform other duties as assigned.

Benefits

• Competitive wages
• Opportunity to grow within the company.
• Training
• Employee recognition awards
• Company events
• Incentive trips (meeting yearly sales targets)
• Comprehensive benefits package, including health, vision, EAP, and dental insurance.
• Paid time off
• On site parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree